Over recent years there has been a fundamental shift in the care of our aging relatives and friends.  There are many factors which have contributed to an increase in care being sought within a professional care setting, as opposed to the traditional family care giving situations.  Improved career opportunities and existing financial constraints means that family members may not have the time or opportunity to look after aged parents/relatives. The development of more complex health care needs, including dementia and disabling conditions may also mean that spouses and family members, regardless of their desire and wishes are no longer able to care for their loved one at home.

NOVA takes pride in working with clinicians to ensure our product positively impacts on the experiences and clinical outcomes of residents and family members. As part of our research development, we attended focus groups and specifically asked for family and visitors feedback aiming to identify any areas of improvement that our product may be able to contribute to. Consensus opinion suggests that family members do express concern in relation to the time spent at the relatives bed side, families can often mistake computer time as a ‘waste of time’ and feel frustrated when they perceive nurses ‘sitting at the computer’ rather than with their relatives. In addition, family members also expressed concern in relation to falls, skin tears/injuries, care miscommunication, inadequate care provision and social isolation. In the majority of cases discussed it appeared to be the risk of these factors occurring rather than actual concerns of incidence.

With this feedback in mind NOVA acknowledge the importance of not only the clinical impact of our product but also the practicalities of using an electronic system. Therefore, a fundamental aim of the NOVA system was to ensure that the nurses and carers were able to achieve concise, accurate, descriptive and transparent documentation, within the shortest time and in the simplest way possible.

Clinicians expressed frustrations with some existing electronic systems which require duplicate information, repetitive and irrelevant data entries, and did not contribute to a ‘common sense’ approach to workload organisation and day to day care management.  All of these experiences appeared to result in the same frustration – excessive screen time and less time with the residents.

The NOVA system has the capability to actively contribute to the reduction in computer/screen time, organise staff workload, and improve resident clinical documentation and outcomes. The NOVA system contributes to these fundamental factors by facilitating informative care assessments, individualised care plans and care schedules, in addition to automatically generating instructive and practical reports which significantly impact on the management of care, including the reduction of falls, skin tears, accidents and incidences.

We have achieved this by prioritising your concerns – you spoke, we listened and we would like to sincerely thank you for your invaluable insights.

The clinical, financial and resident expectations are continuously evolving within residential aged care. Subsequently managers and providers must find ways to streamline resources without compromising care and services. Developments in information technology have significantly contributed to this necessity and resulted in positive changes within the clinical settings. The introduction of electronic documentation has been one of the most significant improvements to date.

NOVA recognises that the evolution process from paper to a software system is inevitable, however we are also realistic in the support necessary to ensure a seamless and efficient transition.  Furthermore, we are committed in ensuring that there are definite financial and clinical benefits from using our system. NOVA e-Nursing software provides a methodological, yet user friendly approach to the management of clinical documentation, contributing to the quality of care, incident management, KPI performance management, auditing process, quality and HIQA reporting.  NOVA recognise that a successful electronic system must contribute positively to staff efficiency, assist in resource management, reduce the risk of documentation inconsistencies and actually reduce the time both nurses and managers actually spend at the computer.  NOVA e-Nursing has been inspired and guided by clinicians throughout development, we listened to the existing frustrations and concerns. Understanding the demanding managerial and clinical needs within nursing homes has been, and will continue to be a fundamental aspect of our product development, whilst demonstrating our sincere commitment to fostering a collaborative relationship with our customers.

The bespoke NOVA software facilitates complex analysis of previously time consuming tasks associated with administration, finance, human resources, training, KPI and auditing –  generating accurate reports and processing data effectively and efficiently.

Benefits of transitioning to NOVA e-Nursing Software Include:

• Centralised and assessable clinical documentation, improving transparent and concise communication within the MDT.
• Hospital Transfer Summary / Summary Care planning: time efficient approach to ensure you can prioritise your time clinically in an emergency or planned transfer situation.
• NOVA accommodates ‘automated clinical information transfers’ which markedly reduces the need for duplicated entries and consequently the risk of inconsistencies within a resident’s clinical documentation.
• Alerts / Notification: In addition to the ‘traditional alert/notification system’ NOVA allows for a variety of vital sign parameters to be set which will send an alert if the entries fall outside of these acceptable ranges.
• Efficient training system: NOVA incorporates a user friendly navigation tool, assisting staff in familiarising themselves with the system, short cuts, suggestions and benefits.
• Rapid system navigation and information retrieval, we understand time is of the essence.
• Easy to learn: We appreciate some clinicians may not be “IT experts”, nor have they the time to become so, this system performs exceptionally well, despite the ‘easy’ to use and ‘common sense’ approach.
• Overall productivity can be increased: NOVA allows concise and informative reports to be generated which impacts greatly on the daily clinical and routine demands on nurses. In addition to providing an invaluable assert in the analysis and formulisation of more complex end of month, quarter and annual management report writing and auditing.
• Cost effectiveness: Historically financial constraints have impaired the growth of IT systems within some aged care settings. NOVA have taken this into consideration and are proud to introduce a clinically incomparable system, whilst addressing legitimate financial constraints within the industry.

These are just some of the unique and bespoke benefits of an IT system which has been inspired by clinicians for clinicians.

The NOVA system has been designed for the Irish nursing home setting, this means the system must be effective, efficient and user friendly.

Let us show you how we can make your job easier!

NOVA e-Nursing software provides an invaluable tool in the organisational and management of nursing home and residential care.  This system has been specially designed and developed to address both the clinical and provider’s needs. The software is easy to configure and given it’s unique bespoke capabilities has considerable scope for further adaptations to meet the individual needs of our customers.

This system has been designed to reflect the needs of nursing homes and residential care settings, consequently HIQA compliance has been paramount throughout the development phase.  This easy to navigate system provides the fundamentals associated with ‘typical’ electronic clinical management systems, resident information, nursing and medical details, assessment and care planning, progress note entries, risk and incident management, medication management, however given our reliance of clinical input and suggestions we are proud to offer a whole lot more.

Highlights of the e-Nursing Software

In summary, NOVA e-Nursing home care management system offers nine clinical inspired modules which drive improvements in resident care and services.

The categories are as follows:

NOVA Human Resource Management System provides an interactive HR framework aimed at improving efficiency and regulatory compliance requirements. This system provides effortless structure and enhances organisation to roster management, allocation, staff leave, duty requests and training. This module also  has a unique staff performance management and education component, allowing each staff member’s entries and reassessments to be filtered and reviewed in isolation”.

Resident Management System: It is essential that resident information is accessible, accurate and constructive, facilitating an effective and concise communication tool. NOVA is designed to streamline clinical entries, avoid unnecessary entry duplications and subsequent inconsistencies. Our unique assessment process means that you generate individualised and meaningful care plans as you go.

Resident Family Management System: As well as a communication and database information tool, this system ensures that all feedback, comments, complaints and compliments are recorded and monitored in an effective manner. Facilitating the expectation that complaints and concerns are acted upon in a timely, supportive and effective manner.

GP or Consultant Management System: A unique GP monitoring and communication service, improving time management and resident outcomes. Ranging from user-friendly software to live customer support, the system can be used to manage GP visits, alert GP’s to accidents, incidents, medication reviews, clinical requests and laboratory reporting – and that is just for starters.

Admin-Security –  Information usage is a fundamental component of nursing home management and a pivotal HIQA expectation. The system helps to maintain and control user access and track changes, whilst ensuring secure and confidential data entry and collection which is fully compliant with GDPR.

Care Assessment Manager: This system provides exceptional templates for formal and informal individual resident assessment. Generating individualised assessments based on informative and clinically designed templates, thus promoting individual centred care and consistency.

Care Plan Manager: Automatically generating individualised care plans based on the individual care assessment entries, thus promoting individualised care and consistency. This system provides clinically led hints and tips to additional care planning formation, ensuring nurses are upskilled rather than deskilled.  Additional care plan templates are available to meet the more complex care needs or to assist in the induction and professional development of newly qualified/employed nurses and Care Staff.

Auditing Module – HIQA quarterly and annual reports, in addition to internal KPI auditing are essential tools in monitoring and analysing the quality care and services. NOVA Report Module streamlines auditing and report writing by filtering relevant information and processing it into a meaningful, secure and concise report ready for distribution.

Quality and Management Reporting: The clinical influence on the development of the NOVA e-nursing system is evident when you review the unique benefits of the quality and management report system. This system allows you to enter data in a meaningful, efficient and constructive manner, no more repetitive entries. The information is then transformed into meaningful reports which can effectively contribute in a range of ways, from the day to day organisation of resident care needs and KPI monitoring, to HIQA quarterly and annual report writing.

Benefits of NOVA e-Nursing, the Complete Nursing Home Care Software for Clinical and Financial Management in Home Nursing and Residential Settings

Regulatory Legislation and Care Standards place great emphasis on both the clinical and financial responsibilities the provider and Director of Nursing has to the residents and their families, each carrying equal importance.

NOVA offers a reliable system to ensure these expectations can be achieved and audited in an open and transparent manner. NOVA offers basic and practical solutions such as secure and confidential electronic storage of records, easy access to archived records, eliminates “missing paper documents” and omissions, alongside the ability to run complex analysis of clinical and financial auditing tools at the touch of a button.

There are a number of electronic systems on the market which profess to adequately meet the accountancy, financial, invoicing and budgetary needs of a nursing home setting, however quite often there is considerable time and financial constraints attached to such systems. NOVA is different, our approach to the financial aspect of our system mirrors out commitment to our clinical design.  We believe in a straight forward, efficient and effective approach.  We have listened to our customers and understand that we needed to prioritise a “smart process approach” throughout the development stages of NOVA.  We sincerely believe that our product will exceed your financial and clinical management expectations, without the confusion and unnecessary costs.

Key Features of Clinical and Financial Document Management System

• Stress-free implementation and management.
• Automatic information transfer reduces duplicate entries
• Reduction in human error, alert systems in place to ensure potential errors are highlighted prior to saving

• Clinicians spend less time behind the computer and more time in front of the residents, enabling a proactive approach to care and service improvements
• Regulatory compliance has been considered and incorporated throughout the design process, facilitating legislation expectations in relation to financial and clinical record keeping.
• The NOVA system is considerably less expensive and more cost effective than the leading electronic systems currently on the market, despite offering a more advanced and bespoke system.
• NOVA offers an individualised service and therefore can easily integrate our system with your existing systems, reducing inconvenience and down time.
• Information Governance, we exceed legislation expectations in relation to the secure and safe storage of confidential information.
• Clinical and financial documents can be stored and accessed in a fast and efficient manner.

• The concise and easy to use format allows all stakeholders and MDT to access information quickly, ensuring consistency in the provision of care and services.
• Remote, safe and secure access to this system means that managers/providers can gain immediate access during incident or crisis management situations.
• Data entry can be made on the centralised computer system, in addition to the ‘handy tablets’ that can be hand held or placed at the most accessible areas for care staff. Carers can update their clinical entries during the shift which allows nurses and mangers to have a live and up to date account of residents’ care outcomes.