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Care Management Software, Ireland

Privacy Policy

Privacy & Data Protection Policy.

Nova Healthcare Management Systems Limited t/a eNursing is committed to protecting your data and respecting your privacy.

Welcome to eNursing’s privacy and GDPR statement:

We respects your privacy and is committed to protecting your personal data. This privacy statement will inform you as to how we look after your personal data (i) when you visit our website (regardless of where you visit it from); or (ii) when sending us an email or otherwise when communicating with us; (iii) when you interact with us such as when you (whether for yourself or on behalf of the organisation you work for) purchase products and services from us or supply products and services to us; (iv) when you visit our premises and will tell you about your privacy rights and how the law protects you. This privacy policy contains the following sections.


This privacy policy aims to give you information on how Nova Health care Management Systems Limited collects and processes your personal data: • through your use of this website,( including any data you may provide through this website; • when we otherwise communicate or meet with you, including communication by email or other media;

It is important that you read this privacy statement together with any other privacy statement or policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy statement supplements other notices and privacy policies and is not intended to override them. This privacy statement is not applicable to personal data we collect and process in respect of our personnel or individuals who apply for roles with us as part of our recruitment activities. We will collect and process such personal data in accordance with separate privacy notices. When we refer to ‘your organisation’ in this privacy policy, we are referring to your employer or organisation you work for.

This website is not intended for children and we do not knowingly collect data relating to children.

Data Controller:

This privacy statement is issued on behalf of Nova Healthcare Management Systems Limited (referred to as Nova eNursing, we, us or our in this privacy statement). We are the data controller in respect of data collected through this website ( )and in other ways and responsible for your personal data as set out in this privacy statement. We are a company registered in Republic of Ireland (CRO:553569 and have our registered office at 232 Jamestown Road ,D11NX05. )

Data Processor:

Please note that where we provide services to a customer, Nova is the data processor, and customer is the data controller, of any third-party personal data the customer provides to us (such as personal data of a care resident name) to enable us to provide certain features of our services (Third-Party Data). The data processing provisions governing our use of such personal data and our duties as a data processor will be governed by the terms of our agreement with each customer, which will be compliant with applicable data protection laws. The customer must not input, upload, provide or otherwise make available to or through the services any Third-Party Data unless the customer has a legal right to do so.

Contact details:

We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy or our privacy practices, including any requests to exercise your legal rights, please contact the data protection officer using the details set out below.
Full name of the Company: Nova Healthcare Management Systems Limited Email address:

We keep our privacy statement under regular review. This version was last updated in January 2022. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Please use the contact details above.

This website and other communications may include links or references to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or polices. When you leave our website, we encourage you to read the privacy policy of every website you visit.


Personal data is defined by the GDPR as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data or personal information is, in simpler terms, any information about an individual from which that person can be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

If you fail to provide personal data :
Where we need to collect personal data by law, or under the terms of a contract we have with you or your organisation, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you or your organisation (for example, to provide you or your organisation with products or services). In this case, we may have to cancel a product or service you or your organisation have with us but we will notify you or your organisation if this is the case at the time.


We use different methods to collect data from and about you including through:


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We implement procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Data Protection Office where we are legally required to do so. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


We may share your personal data with the parties set out below


Generally, we will only store your personal data in the European Union jurisdiction. This means that it will be fully protected in accordance with the EU GDPR .However some of our External Third Parties may be based or have servers outside the European Union so their processing of your personal data may involve a transfer of data outside the European Union. Whenever we transfer your personal data out of the European Union, we do our best to ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you or your organisation. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. By law we have to keep basic information about our customers (including Contact, Identity and Transaction Data) for five years after they cease being customers for tax purposes. Details of retention periods for different aspects of your personal data are available and if you would like more information, please contact us. In some circumstances you can ask us to delete your data. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Marketing With your permission and/or where permitted by applicable law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news, and offers on our products and services. We will always work to fully protect your rights and comply with our obligations under the EU GDPR and the Privacy and Electronic Communications and you will always have the opportunity to opt-out. Cookies You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may ecome inaccessible or not function properly. For more information about the cookies we use, please see

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

If you wish to exercise any of the rights set out above, please contact us by email at

Request access to your personal data and this allows you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold and this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request to remove your personal data. Note, however, that we may not always be able to comply with your request of removal for specific legal reasons which will be notified to you, if applicable, at the time of your request. Request restriction of processing of your personal data.

Information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

No fee usually required you will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. What we may need from you we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

THIRD PARTIES: Internal Third Parties are other companies in our corporate group and who provide business services to Nova Healthcare Management Systems limited.. . External Third Parties , Service providers who provide IT and system administration services and other business services to us and Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy services to us .Analytics and search engine providers who assist us in the improvement and optimisation of our website .Subcontractors, partners, agents and other persons who need access to and will use your data in the course of providing services to you or your organisation and for the purposes we specify.

Get in touch

Nova Healthcare Management Systems Limited

20 Harcourt Street
D02 H364

+353 (0)1 5649483