Nova Healthcare Management Systems Limited t/a eNursing is committed to protecting your data and respecting your privacy.
This website is not intended for children and we do not knowingly collect data relating to children.
This privacy statement is issued on behalf of Nova Healthcare Management Systems Limited (referred to as Nova eNursing, we, us or our in this privacy statement). We are the data controller in respect of data collected through this website (https://novahealthcare.ie )and in other ways and responsible for your personal data as set out in this privacy statement. We are a company registered in Republic of Ireland (CRO:553569 and have our registered office at 232 Jamestown Road ,D11NX05. )
Please note that where we provide services to a customer, Nova is the data processor, and customer is the data controller, of any third-party personal data the customer provides to us (such as personal data of a care resident name) to enable us to provide certain features of our services (Third-Party Data). The data processing provisions governing our use of such personal data and our duties as a data processor will be governed by the terms of our agreement with each customer, which will be compliant with applicable data protection laws. The customer must not input, upload, provide or otherwise make available to or through the services any Third-Party Data unless the customer has a legal right to do so.
Full name of the Company: Nova Healthcare Management Systems Limited Email address: email@example.com
We keep our privacy statement under regular review. This version was last updated in January 2022. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Please use the contact details above.
Personal data is defined by the GDPR as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data or personal information is, in simpler terms, any information about an individual from which that person can be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
If you fail to provide personal data :
Where we need to collect personal data by law, or under the terms of a contract we have with you or your organisation, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you or your organisation (for example, to provide you or your organisation with products or services). In this case, we may have to cancel a product or service you or your organisation have with us but we will notify you or your organisation if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We implement procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Data Protection Office where we are legally required to do so. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We may share your personal data with the parties set out below
Generally, we will only store your personal data in the European Union jurisdiction. This means that it will be fully protected in accordance with the EU GDPR .However some of our External Third Parties may be based or have servers outside the European Union so their processing of your personal data may involve a transfer of data outside the European Union. Whenever we transfer your personal data out of the European Union, we do our best to ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you or your organisation. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. By law we have to keep basic information about our customers (including Contact, Identity and Transaction Data) for five years after they cease being customers for tax purposes. Details of retention periods for different aspects of your personal data are available and if you would like more information, please contact us. In some circumstances you can ask us to delete your data. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
If you wish to exercise any of the rights set out above, please contact us by email at firstname.lastname@example.org.
Request access to your personal data and this allows you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Request correction of the personal data that we hold and this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. Request to remove your personal data. Note, however, that we may not always be able to comply with your request of removal for specific legal reasons which will be notified to you, if applicable, at the time of your request. Request restriction of processing of your personal data.
Information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time where we are relying on consent to process your personal data. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
No fee usually required you will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. What we may need from you we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
THIRD PARTIES: Internal Third Parties are other companies in our corporate group and who provide business services to Nova Healthcare Management Systems limited.. . External Third Parties , Service providers who provide IT and system administration services and other business services to us and Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy services to us .Analytics and search engine providers who assist us in the improvement and optimisation of our website .Subcontractors, partners, agents and other persons who need access to and will use your data in the course of providing services to you or your organisation and for the purposes we specify.